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* Brent Cross Customer Services *
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* Brent Cross offers a range of services for the benefit of our shoppers. *
* Opening Hours | Environment | Services for customers with disabilities | Parent & Child Facilities | Customer Information | Gift Cheques | Autovalet *
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* Opening Hours *
 
Centre Opening Hours:
Monday - Friday
 10am - 8pm
 Saturday 9am* - 7pm
Sunday
 12noon - 6pm
 Sunday browse time from 11.30am
 
 
 
Bank Holiday
Bank holidays
10am - 6pm
 
   
   
 
Shopmobility:
Monday - Friday
 10am - 8pm
 Saturday 9am - 7pm
Sunday
 12noon - 6pm
 Bank holidays Please ring
 
 
Environment

  • 6,500 car parking spaces. Easy access by bus, tube and train
  • Brent Cross is a NO SMOKING Centre
  • The Centre is climate controlled for the comfort of shoppers
  • No Heeleys are allowed in the malls
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Services for customers with disabilites

  • FREE hire of wheelchairs and powered scooters
  • Disabled parking spaces in every car park, with easy access to the Centre
  • Dedicated Shopmobility centre, with ample parking and easy access
  • Lifts access all shopping malls within Brent Cross
  • DDA talking signs
  • Hearing loop at Information Desk and Reception
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Parent and Child Facilities

  • FREE buggy loan facilities
  • Parent and child parking spaces
  • Parent and child toilet facilities
  • Baby change facilities
  • Bottle warming at selected restaurants and cafes
  • Highchairs available at selected restaurants and cafes
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Customer Information
Information Desk situated on the Upper Mall near the escalators by Marks & Spencer

Shopping guides

Barnet Tourist Information available from the Information Desk

Brent Cross - speaking your language

As part of the service offered to customers at Brent Cross, we recognise how important it is for shoppers to feel at home and be able to communicate in their language of choice. Brent Cross is proud that it has staff who can communicate fluently to shoppers in the following languages:

* English
* Somali
* Turkish
* Spanish
* French
* German
* Serbo-Croat
* Arabic
* Italian
* Greek
* Tamil
* Polish
* Russian
* Urdu
* Gujarati
* Hindi

Selected staff are also able to communicate at a very simple level in the following languages:

* Hebrew
* Portugese

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Gift Cheques

The perfect gift ...Brent Cross Gift Cheques

Available in denominations of £5 and £10 and accepted at over 100 stores within Brent Cross.

Brent Cross Gift Cheques offer the ideal solution to gift dilemmas. Gift Cheques can be purchased from the Information Desk at the Centre and are then simply exchanged by the recipient for goods in the store of their choice.

Purchases can be made by, cash or credit and debit cards.

We will ONLY accept telephone orders for Gift Cheques where they are accompanied by a cheque. Telephone orders by credit card are no longer accepted, although credit cards may be used to pay for Gift Cheques in person from the Information Desk on the Upper Mall outside Marks & Spencer.

If you would like further information or are interested in offering Brent Cross Corporate Gift Cheques as a staff incentive, please contact the Brent Cross Marketing Department on 020 8202 8095 or email info@bxsc.co.uk
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Car Cleaning Services

Autovalet
Car cleaning and valeting service available in most car parks while you shop. A Travel Safe check is also available, which is a six-point safety check and covers most cars. Checks included, Tyres, Oil, Wipers, Coolant, Battery, Fluid costing £9.95. Or you can choose any three checks for £4.95

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