Brent Cross


We work in collaboration with AccessAble to give you detailed information about accessibility at Brent Cross. They have produced an Accessibility Guide for Brent Cross, which includes facts, figures and photographs to help you plan your visit with us. You can read Brent Cross’s guide here.

SERVICE UPDATE We have made some changes to our shopmobility service to aid contactless delivery of your equipment. Equipment will be accessed by bookings only and delivery will take place in the open air outside of the shopmobility unit. Once equipment is used it will be deep cleaned by a member of our team. To book equipment please ring: 0208 457 3996 Available hours Monday-Saturday: 10am - 6pm Sunday: 12pm - 6pm

Shopmobility at Brent Cross

The Shopmobility service provides a range of motorised scooters and wheelchairs that can be loaned free of charge to make getting around the centre that bit easier. It’s available for anyone who needs help with mobility – young or old, whether the disability or injury is temporary or permanent.

The dedicated Shopmobility centre at Brent Cross is located by the ground floor of the multistory car park. Please note: equipment usage is limited to 4 hours per hire

It’s available seven days a week: Mon - Fri 10am - 8pm Saturday 9am - 8pm Sunday 11am - 6pm

You will need to book in advance, so please call 020 8457 4070 or email

Accessible Parking

Brent Cross also provides accessible parking spaces with easy access to the centre – see here for more information. Plus you’ll find accessible toilets and lift access to all shopping levels.

In addition to a dedicated Shopmobility centre, Brent Cross can offer:

  • Accessible parking spaces in every car park, with easy access to the Centre

  • Lift access to all shopping malls within Brent Cross

  • Accessible toilets

  • Hearing loop at the Customer Service Desk and Reception